Contact ScanHelp.com Technical Support

Technical Support or PreSales Request

Please fill out all the following information on our tech support form. The more information you provide the sooner we can solve the problem. We generally responsed to email messages fairly quickly (hours or less) unless it requires us to duplicate a hardware setup (a few days). If you have a sales related question please direct your information to the following form: Pre-Sales form

Contact Name*:
Phone:
Company:
Address1:
Address 2:
City:
State*: ZIP or Postal Code:

*Product:*Version:
Purchased From:
Order Number:
Date Received:

*Your Email Address:
Country: Operating System:
*Scanner Manufacturer:
*Scanner Model:
*Interface Card:
Art-Scan Driver Model:

*Description of Problem:

*When did the error happen, also what
(i.e. during install, launching the software, trying to scan)
program and settings produced the error?
(i.e. Adobe Photoshop, Line Art300dpi, 8.5x11, etc.)

Additional Comments:

None.